PRIVACY POLICY

Mutual Paper (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect and how we use it. 


INFORMATION WE COLLECT

We collect the following types of information:

  • Personal Information: Your name, email address, shipping/billing address, and payment details when placing an order or creating an account.

  • Device Information: IP address, browser type, time zone, and cookies used to analyze site traffic and improve functionality.

  • Order Information: Products purchased, fulfillment status, order value, and related communications.

We do not store credit-card numbers; all transactions are securely processed through Shopify Payments and its banking partners.

 

HOW WE USE YOUR INFORMATION

We use your information to:

  • Process, fulfill, and deliver your orders.

  • Communicate updates and respond to support requests.

  • Improve our website, products, and customer experience.

  • Send marketing or promotional emails (only with your consent).

  • Comply with tax, accounting, and legal obligations.


SHARING YOUR INFORMATION

We only share data with trusted third parties necessary to run our business, including:

  • Shopify (e-commerce platform and payment gateway)

  • Printful (production & order fulfillment)

  • Shipping carriers (delivery)

  • Analytics & email providers (for site performance and marketing)

These partners process data securely and only for the purpose required.
We never sell or rent your information to anyone.


COOKIES & TRACKING

Mutual Paper uses cookies to:

  • Keep your cart active between sessions.

  • Remember preferences like currency or region.

  • Analyze how visitors use our site (via tools such as Shopify Analytics).

You can disable cookies in your browser settings, but some features may not work correctly.


DATA RETENTION

We retain order and account information for record-keeping and legal purposes, generally for 7 years. You may request deletion of your data by contacting support@mutualpaper.com, unless we are required to keep it for tax or compliance reasons.

 

YOUR RIGHTS

Depending on where you live, you may have the right to:

  • Access a copy of your personal data.

  • Request correction or deletion.

  • Withdraw consent for marketing communications.

  • File a complaint with your local data-protection authority.

To exercise these rights, email support@mutualpaper.com


SECURITY

We follow industry best practices: encryption, firewalls, and secure servers—to protect your data. While no method of transmission online is completely secure, we take all reasonable precautions to safeguard your information.


CHANGES TO THIS POLICY

We may update this policy periodically. The most current version will always be posted here with a revised “Last updated” date.


CONTACT US

For questions or concerns about this Privacy Policy, contact:
Mutual Paper
Email: support@mutualpaper.com

Last updated: 05/05/2026